Enterprise social networking focuses on the use of online social networks or social relations among people who share business interests and/or activities. It includes social and networked modifications to corporate intranets and other classic software platforms used by large companies to organize their communication. In contrast to traditional enterprise software, which imposes structure prior to use, enterprise social software tends to encourage use prior to providing structure.
Social software for an enterprise must have the following functionality to work well:
- 1. Search: allowing users to search for other users or content
- 2. Links: grouping similar users or content together
- 3. Authoring: including blogs and wikis
- 4. Tags: allowing users to tag content
- 5. Extensions: recommendations of users; or content based on profile
- 6. Signals: allowing people to subscribe to users or content with RSS feeds